"Keep smiling - it makes people wonder where you've been" This motto is nailing it. From pre-arrival communication to Front Desk to room to drinks and restaurant to door - outstanding service throughout! Our room had a lovely view of the Empire State Building, was spacious and equipped with everything you need. The bar and the restaurant offer great food and drinks, the Rooftop is great for a good time and the location is awesome to get to all the sights ans places you have in mind.

Andreas Alemanya

It's a stylish boutique hotel in the Garment District, strategically located just 10 min walk to the Empire State Building or Broadway, 5 min to the Fifth Avenue and 30 min to the Central Park. The reception staff are friendly, polite and super efficient. I hadn't had more speedy check-in or check-out for years. Our Privilege room had 2 queen sized beds (which were very comfortable) and was spacious enough for New York. The mini bar was fully stocked and room amenities were pleasant.

Maxim Suïssa

Decor. staff great apart from the bar tenders on the roof, always rude.

Suzanna Regne Unit

I rarely leave reviews unless the property is outstanding and this one certainly was. Staff went above and beyond. Rooms were gorgeous- a gem in midtown where I typically would never stay.

Michelle Estats Units

Great location , pleasant staff and good sized room for Manhattan. Also lived wine happy hour!

Daniel Austràlia

Great location and very spacious room. The restaurant is also great.

Francesca Bèlgica

Our room was exceptional, very spacious and everything we expected. The staff were very helpful both before we travelled and during our stay.

Mark Regne Unit

An outstanding boutique hotel in the heart of New York. The staff was extremely helpful and friendly, the room was cozy and comfortable with all the right amenities and was very quiet while we were there. It's also one of the few affordable hotels in New York that offer two queen beds in a room. Both the rooftop bar and the lobby bar went beyond my expectations for excellent customer service and amazing craft cocktails.

Jerome Estats Units

I'm very grateful that Refinery Hotel takes my special request seriously to have hotel room ready for my early check-in.

Sandra Hong Kong

Good location, lovely big room. Comfortable beds. Very nice shower. The hotel text to see if you wanted anything which was a really nice touch. Friendly staff. Really nice that you could get tea & coffee in the morning and wine at the evening. Highly recommend the hotel.

Cath Regne Unit